Ward Homes, a division of Barratt Homes, is developing a proposal for ‘Wandle Riverside’, a sustainable mixed-use development on the Wandle Valley Trading Estate in Hackbridge..
Key to the consultation approach (being managed by our team at Consense) was to embrace localism, particularly as Hackbridge is home to one of the UK’s first Neighbourhood Planning Groups who would be closely engaged in the consultation process. A full service consultation combines traditional face-to-face methods, such as newsletters and exhibitions, with innovative online tools, allowing us to facilitate a much more accessible, interactive and auditable engagement process. Therefore, Ward Homes was keen to adopt the Open Debate online consultation system to reach a broad local audience and make the planning process accessible, interactive and fully auditable.
The online consultation, which ran alongside an extensive face-to-face engagement exercise, provided an interactive platform where visitors could read about the development, view maps and plans, and register to receive updates and submit any questions or comments. As part of our full consultation management service, we were responsible for managing the content of the webpage and replying to all questions and enquiries received on behalf of the client, as well as providing regular progress reports.
Consense will continue to support the Wandle Riverside application post submission with regular website updates and the distribution of consultation materials to stakeholders and local residents. This activity will maintain the momentum of the engagement process and provide details on how local residents and stakeholders can comment on the scheme prior to determination.
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